We will need to collect the following information to process and fulfil your order, and to notify where applicable the status of your order: Your name Address Phone number Email address And credit or debit card details We will never collect sensitive information about you without your consent, however additional information you give us will be used for personalisation purposes. All personal information is held securely in accordance with our internal security policy and the law. Information is not used or transferred outside the European Union without your prior consent. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” (a small piece of electronic information), which would be stored on your browser. Unless you modify your browser settings, information collected this way can be used to identify you. We employ other companies & individuals to perform functions on our behalf. Those companies and individuals will have access to personal information needed to perform those functions, but may not use it for any other purposes and are required to process the data in accordance with Data Protection legislation. If you are receiving newsletters or other emails from Heritage Garden Products, it is because you have signed up to our newsletters on one of our group of sites. You will only receive emails from Heritage Garden Products and other websites within the same group. You can Unsubscribe from these emails at any time by clicking the Unsubscribe Link at the top of every email you receive. If you have difficulty with this link or wish to amend your details, you may notify us using the contact form on our site. Clicking the unsubscribe link normally takes immediate effect, however please allow up to 7 days during which time you may still continue to receive emails from us.