• plants & seeds
  • flowers

Delivery Information

All orders are shipped within 24hrs of placing your order. We have 2 delivery methods, Next Working Day (cut off time 4pm) and 48hr. If you have not received your order within the times scales set out here it could be due to postal system failure. If this happens to you, please email our customer service team for further information at info@heritagegardenproducts.com Please Note: Your order may have been split into multiple parcels, this means your parcels may arrive at different times. We also don’t ship at weekends.

DELIVERY METHODS
All UK Mainland orders are sent via Hermes. Worldwide deliveries are sent via DHL.

TRADE ORDERS
Orders made via the trade team are subject to variable delivery times. Please ensure you clarify delivery details with your representative.

RETURNS & REPLACEMENTS
Please read our Return Policy by clicking here If this does not help you with your query please email our customer services team at info@heritagegardenproducts.com and we will be happy to help.



    15-21 Strand Rd,
    Bootle, Liverpool L20 1AH

    Mon – Sat: 11AM – 9PM
    Sunday: 11AM – 8PM

    Tel: 0151 528 2111

    Email:info@heritagegardenproducts.com



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